Terms of Service
1. Acknowledgement and Acceptance of Terms
The official website of the Der ZÖMAR brand (hereinafter referred to as "this Website") is operated by The Gluck Lab International Co., Ltd. (hereinafter referred to as "the Company") in accordance with these Terms of Service. By accessing or using this Website, you acknowledge that you have read, understood, and agreed to be bound by all terms and conditions herein.
The Company reserves the right to amend or modify these Terms of Service at any time. It is recommended that you regularly review any changes to stay informed. You are required to comply with these Terms, the relevant laws and regulations of the Republic of China (Taiwan), and international internet practices and conventions. If you are accessing this Website from outside Taiwan, you agree to comply with the applicable laws and internet norms of your local jurisdiction.
If you do not agree to all or any part of these Terms, please do not use this Website. If you are under the age of 20, you may only use this Website with the consent and agreement of your parent or legal guardian, who must also read, understand, and accept these Terms and any subsequent amendments.
2. User Obligations
This Website provides services for registered members. To make purchases, you must provide a valid and legal email address and create a password during your first order process. The system will record your email address, password, and other relevant information as your member data. As a member of this Website, you agree to:
- Keep your information accurate and up to date to safeguard your rights.
- Accept that if you provide false or misleading information, the Website may suspend or terminate your account and deny you access to all or part of the services.
- Bear full responsibility for any losses caused by the provision of inaccurate information, and the Company reserves the right to seek damages.
- Refrain from using this Website for commercial advertising, promotional activities, or sales.
- Take full responsibility for all content transmitted through the Website.
- Acknowledge that violations such as providing false information, unauthorized credit card usage, failure to collect goods from designated stores within a specified ratio, malicious returns, or inappropriate customer service inquiries may result in suspension or termination of services without your prior consent.
If you use this Website to infringe upon the rights of others or engage in any illegal activities, the Company reserves the right to claim compensation and permanently revoke your membership.
3. Links to Third-Party Websites
This Website or affiliated third parties may provide links to other websites. Such links are provided for convenience only and do not imply any relationship between this Website and the linked sites. The content and operations of these third-party websites are the sole responsibility of their respective operators. The Company makes no warranties regarding their appropriateness, reliability, timeliness, effectiveness, accuracy, or completeness.
4. Member Account, Password, and Security
After completing the registration process, you will receive a password and account. You are responsible for maintaining the confidentiality of your account information.
Any action taken using the correct login credentials is presumed to be made by the account holder. The account holder shall be fully responsible for all activities conducted under their account.
You should periodically verify and update your personal information to prevent unauthorized access or misuse.
If you suspect unauthorized access or changes to your account, notify the Company immediately. The Website will suspend related transactions and take appropriate measures, though this does not constitute a guarantee of liability or compensation by the Company.
The payment process is securely handled by a third-party payment gateway. No credit card information is stored on the Company’s servers, and employees do not have access to such data.
Members may review and manage their authorized name and email data within their account, and may request data deletion or suspension by contacting the Company.
5. Returns and Refunds
You may exercise your rights under Article 19 of the Consumer Protection Act of Taiwan.
In cases of malicious returns, frequent cancellations, or disruptive behavior, the Company reserves the right to refuse future transactions or permanently cancel membership. For details, please refer to the Website's Return & Refund Policy.
6. Legal Compliance and Commitments
You agree to use this Website only for lawful purposes and in accordance with applicable laws of the Republic of China (Taiwan) and international internet conventions. If accessing from outside Taiwan, you agree to comply with your local laws and regulations.
All factual determinations related to your use of this Website shall be based on the Website’s records and any evidence you provide. In the event of a dispute, both parties shall act in good faith and provide digital records or other evidence to be submitted to a court or neutral third party.
Orders placed through this Website are deemed accepted unless rejected within two business days with justification. Payment confirms contract formation, unless otherwise required by law.
7. Intellectual Property Rights
Respect for intellectual property is a basic obligation. Members must refrain from infringing upon the rights of others.
All content, including images, text, trademarks, and patents on this Website, is owned by The Gluck Lab International Co., Ltd. Unauthorized reproduction, modification, public broadcasting, distribution, or commercial use is strictly prohibited and subject to legal action.
Use, reproduction, or redistribution of any Website content requires prior written consent from the Company or the original rights holder.
By uploading or submitting content to the Website, you grant the Company the right to collect, process, store, and use the data for the purpose of service optimization, statistical analysis, or research, within a reasonable and lawful scope.
Do not upload or submit materials you do not have the right to authorize or license. Violations may result in suspension or termination of your account.
8. Termination of Service and Disclaimer
The Gluck Lab International Co., Ltd. uses reasonable technology and security measures to maintain normal Website operations but reserves the right to suspend or terminate services at any time under the following circumstances:
- Maintenance, upgrades, or relocation of system hardware or software.
- Legal violations or breach of these Terms by users.
- Force majeure events such as natural disasters.
- Service interruptions not attributable to the Company.
- System errors, data corruption, or malicious attacks.
- Inappropriate content transmitted via the Website, including defamation or obscene messages.
All features of the Website are provided "as is." The Company makes no express or implied warranties regarding performance, speed, completeness, security, or accuracy.
The Company is not responsible for any virus infection, data transmission errors, or other technical issues, and shall not be liable for any losses resulting from such issues.
If applicable laws prohibit such liability exclusions, the exclusions shall not apply.
The Company is not liable for any direct or indirect losses resulting from:
- Improper use of the Website.
- Unauthorized use of the Website.
- Claims by third parties for financial damages.
9. Governing Law and Jurisdiction
All transactions, online purchases, and usage of this Website are governed by the laws and regulations of the Republic of China (Taiwan) and relevant international internet standards.
In the event of a legal dispute, and unless otherwise stipulated by law, the Kaohsiung District Court of Taiwan shall be the court of first instance.
