Privacy Policy
The Gluck Lab International Co., Ltd. (hereinafter referred to as "the Company") complies with the Personal Data Protection Act of the Republic of China (Taiwan) and values your privacy. To ensure the security of your personal data and to allow you to use our website services with peace of mind, we have established the following Privacy Policy. Please read it carefully to understand how we collect, use, and protect your personal information.
Article 1: Scope of the Privacy Policy
This Privacy Policy and its related disclosures apply exclusively to the websites owned and operated by The Gluck Lab International Co., Ltd. It does not extend to websites linked externally from this site, nor to individuals or entities not authorized or managed by the Company.
Article 2: Collection, Processing, and Use of Personal Data
The Company may collect member information, including:
- Identifying Information (e.g., name, address, phone number, email)
- Demographic Data (e.g., age, gender, date of birth)
- Lifestyle and Interest Data (e.g., hobbies, consumer behavior)
- Other Information (e.g., emails, site messages, user behavior logs)
The purposes for data collection include but are not limited to: member services, product delivery, marketing communications, e-commerce transactions, customer service, statistical analysis, system improvements, and database management.
Optional fields marked during data collection are for enhancing your experience and do not affect your access to the site.
The Company may retain and use your data throughout the operational duration of its services. We apply reasonable technical and procedural safeguards to protect your personal data, except where otherwise required by law.
Personal data may be shared with authorized business partners (including but not limited to suppliers, logistics providers, and agents) strictly for fulfilling services. If data is jointly collected with third parties, it will be clearly indicated. We will never share your personal information (name, address, email, etc.) with any unrelated third party without your prior consent, except when required by law or government authorities through due legal process.
During general browsing, the site server automatically logs data such as your IP address, browser type, access time, and pages visited. This data is used internally to improve website services and will never be publicly disclosed.
We may use your contact information to send newsletters or product updates. With your consent, we may also email promotional offers. You can unsubscribe anytime via the link provided in our messages. If a purchase process is incomplete, our system may automatically send a reminder email.
Additionally, with your permission, we may collect relevant information through social media platforms (e.g., Facebook) for purposes such as member services, order fulfillment, marketing, and analytics. To request deletion of such data, please refer to Article 3.
Article 3: Exercising Your Rights Regarding Personal Data
According to Article 3 of the Personal Data Protection Act, you have the following rights with respect to your data held by this Website:
- To inquire about or request access to your personal data
- To request a copy of your data
- To request correction or supplementation of your data
- To request the cessation of data collection, processing, or use
- To request deletion of your data
How to exercise your rights:
Please send your request by email to derzomarofficial@theglucklab.com (note: your request is considered received only when we confirm receipt) or by phone at +886-7-522-6909. The Company will respond as soon as possible upon receiving your request.
Article 4: Revisions to the Privacy Policy
The Company reserves the right to amend this Privacy Policy at any time in response to operational needs or regulatory changes. Updates will be published on the website without separate notice. We encourage you to review the policy regularly for changes.
By continuing to use this Website, you acknowledge that you have read, understood, and agreed to this policy. If you do not agree with the terms of this policy, or if the laws of your country or region exclude all or part of this policy, you should immediately discontinue use of this Website.
If you have any questions regarding this Privacy Policy or how your personal data is handled, please contact us. We will respond promptly and assist you with your concerns.
Should any part of this policy be incomplete or unclear, the Company will act in good faith and work collaboratively with users to resolve issues in accordance with the principles of honesty, fairness, and mutual respect.
